Front Desk and Patient Experience Coordinator (Part-Time)

About us
Join a growing functional medicine center committed to transforming health through cutting-edge
wellness therapies. We’re seeking a highly organized, compassionate, and proactive Front Desk and
Patient Experience Coordinator to support our clinical operations and deliver exceptional client care.

Key Responsibilities:

• Answer and phone calls professionally
• Schedule patients across multiple providers and services
• Manage invoicing and process payments accurately
• Support clients using auxiliary wellness devices (e.g., HBOT, Red Light Bed)
• Maintain inventory and restock supplies as needed
• Respond to new patient inquiries and social media leads
• Sanitize equipment between sessions and maintain a clean environment
• Open and close the center following protocol
• Learn the benefits of all services to confidently answer client questions
• Collaborate with the accountant to ensure billing accuracy
• File and manage patient documentation
• Assist clients with at-home lab kits and instructions
• Additional tasks as needed and assigned

What We’re Looking For:

• Proficiency with Mac OS and Microsoft Office
• 1+ year of front desk or customer service experience
• Highly organized with strong attention to detail
• Compassionate, professional demeanor
• Ability to thrive in a fast-paced, multitasking environment
• Willingness to go above and beyond to support the team and clients
• Availability to work Saturdays and Evenings.

What We Offer:

• A supportive, mission-driven team environment
• Exposure to advanced wellness therapies and protocols
• Opportunities for growth within a pioneering functional medicine practice
• Employee discounts on select wellness services
• $15/hr to start

If you’re looking to make a difference in people’s lives and be part of an innovative health movement,
we’d love to hear from you. Apply today and help us elevate the future of wellness.